Saysimple + HubSpot Integration

Centralize all your WhatsApp Business information and connect faster with your customers

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Nowadays, communication with our customers spans across many messaging channels. We know that it's crucial to be able to control the traceability of those messages to know their content, their interests and generate tailored content to connect even better with them.

Saysimple is a communication platform that centralizes and automates the management of customer messages from various channels, enhancing efficiency and the customer service experience.

Therefore, in Tiralíneas, we wanted to go a step further so that you can centralize all WhatsApp Business conversations inside HubSpot CRM. This will help you to save time in customer management, promoting productivity in your company.

Answering questions, solving doubts and fixing problems are essential aspects to increase customer satisfaction. That's why managing this real-time information through a CRM like HubSpot can significantly strengthen the relationship with your customers.

By having control of these conversations, you can do list segmentation in HubSpot according to keywords or automate answers with custom discounts that will increase your e-commerce sales.

What can I do with this integration?

  • Choose which properties you want to see in Saysimple
  • Sync activity with HubSpot
  • View HubSpot contact information in Saysimple
  • Create a new contact in HubSpot from Saysimple
  • Add contacts to HubSpot lists based on keyword recognition

We are Partners

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We are Diamond Partners in HubSpot's Solutions Partner Program
 
Synchronize your WhatsApp Business conversations with HubSpot and transform the way
you manage your customers
 

Benefits of synchronizing WhatsApp Business with HubSpot
 

TRACEABILITY OF CONVERSATIONS WITH YOUR CUSTOMERS

You will be able to visualize in HubSpot the traceability of your sales agents' WhatsApp Business messages with each of their contacts and know the topics they are most interested in.

Thus, you will have access to this information in real time and you will improve the relationship with your customers, since you will be able to offer them products or services in a more accurate way.
 
LIST SEGMENTATION AND PERSONALIZED OFFERS

You will be able to so list segmentation according to specific interests or behaviors and organize your contacts in an efficient and custom way. In addition, you will be able to create more relevant marketing campaigns, by making personalized offers and discounts to improve open rates, conversion rates and building customer loyalty.
 
ACTIVITY OF YOUR SALES AGENTS

Connecting WhatsApp Business with HubSpot will allow you to visualize the activity of each sales representative to review their performance and efficiency. You will be able to identify their areas for improvement and leverage their strengths to set clear and personalized goals, driving continuous growth of your team.
 
HUBSPOT CONTACT INFORMATION ACCESIBLE IN SAYSIMPLE

With the Saysimple + HubSpot app, you can configure and view your contact information in a panel located next to customer conversations in SaySimple.
All that data will be synchronized and accessible to the entire team, allowing you to save time in contact management.
 
FAST INCIDENT MANAGEMENT

Having immediate access to the concerns and doubts that your customers transmit via WhatsApp Business in a CRM such as HubSpot, can make a big difference in how you manage your relationship with them. This will allow you to know and address specific questions and answer them in the most accurate way to ensure their total satisfaction.
 

If you have an online store and want to access your customers' purchase history, retrieve abandoned carts and recover abandoned carts and much more, we have the solution for you!

Más información

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