PrestaShop + Aircall Integration

The call notification, in addition to alerting you of an incoming call, provides you with the most relevant contact data so that you have prior information before answering.

Once the conversation starts, you can access important customer or prospect data to facilitate more personalized interactions. This includes information such as name, address and current shopping cart details.

When creating a new contact in Aircall or making modifications to existing contacts, the changes will be automatically reflected in the PrestaShop platform.

This simplifies the process of managing users and customers, ensuring that contacts are always synchronized.

You will be able to record, transcribe and monitor calls with your online store customers in real time.

This function allows you to analyze the performance of your teams and the quality of the service you are providing. In this way, you will identify areas for improvement.

It doesn't matter in which country your ecommerce customers are located. With Aircall, you will talk to them using a local phone number that inspires them more confidence.

This improves the perception of customer service and facilitates international communication.

Both Aircall and PrestaShop integrate with HubSpot, so you can benefit from all the CRM features with the security of having all your contacts in one place.